Updated: May 9, 2023
MagicRobot, Inc. (“MagicRobot”, “we” or “our”) understands that you are concerned about privacy, so we’ve provided this privacy notice (the “Privacy Notice”) to disclose how we collect, use, share, and store your information. This Privacy Notice applies to the MagicRobot website (currently located at www.magicrobot.com and the mobile applications and services offered by MagicRobot (“Services”) and email, text, or other electronic messages between you and MagicRobot. It does not apply to information collected by us offline or through any other means; or any third party including through any application or content (including advertising) that may link to or be accessible from or on our website or Services.
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website or our Services. By accessing or using our website or Services, you agree to this Privacy Notice. This Privacy Notice may change from time to time and your continued use of our website or the Services after we make changes is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.
Information We Collect and How We Collect It
Information You Provide
When you visit our website, we collect any contact information that you voluntarily provide to us on our Contact Us page or other website forms, including your name and email address, in order to communicate in response to you. If you register for an account via our Salesforce App Exchange listing (currently located here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B5kDjEAJ&tab=e), we will collect your name, address, phone number, and email address so that we may provide you with access to your account, provide the Services to you, monitor users’ compliance with our Services policies, send communications to you about your registration or account, and for other purposes set out in this Privacy Notice. If you purchase certain Services, we will collect your contact and billing information in order to process your purchase and provide you with the Services you purchased. We also collect the personally identifiable information that you choose to enter into the Services in connection with your use of the Services’ functionality. If you apply for a job as an employee or independent contractor with us, we may require you to provide additional information including a resume and information required by law, in order to facilitate our evaluation or hiring of you, comply with applicable law, and for other purposes set out in this Privacy Notice. We also collect any other personally identifiable information that you voluntarily provide to us when you communicate with MagicRobot including personal correspondence such as emails or any other activity through which you identify yourself. To the extent we are able to do so, we may link your non-personally identifiable information with your personally identifiable information. We may also link information collected online with information we collect offline or information collected online by third parties.
Cookies: So that you can make full use of the features on our website, your computer, mobile phone or other device (all referred to here as device) will need to accept cookies.
Web beacons (tracking pixels): Web beacons (also known as tracking pixels) are bits of data that count the number of users who access a website or open an email and can also allow us to see if a cookie has been activated. Web beacons used on web pages or in emails allow us to see how successful content has been, or whether an email message was successfully delivered and read in a marketing campaign. We also use web beacons to learn if you have clicked on any links contained in emails. We may use this information to help us identify which emails are more interesting to you.
How We Use Your Information
MagicRobot may use the information collected from you:
to present our website and its contents to you;
to provide the Services to you;
to improve the content of our website or our Services;
to enhance users’ experiences when visiting our website or using our Services;
to customize the content and layout of our website or our Services for a customer or for each individual user;
to process payments for the Services that you have purchased from us;
to provide you with information about our Services that you request from us;
to provide you with notices about your account/subscription, including expiration and renewal notices;
to send you targeted messages, publications, news, or information about events, special offers, promotions or benefits;
to use third-party service providers to send and distribute e-mail and to perform other marketing and support functions on our behalf or otherwise to assist us in providing our Services to you;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to notify you about changes to our website or any Services we offer or provide;
for identity management, security, and auditing;
for any other purpose for which you provide it; or
in any other way we may describe when you provide the information.
Sharing Your Information
Except as disclosed in this Privacy Notice, we do not share, rent, or sell personally identifiable information you have given us to any third party without your permission. We rely on service providers to help us deliver our Services. MagicRobot may provide your personal information to service providers or contractors to perform functions on our behalf, including, but not limited to, communicating news; performing website or Services development or maintenance; providing functionality or other services for MagicRobot’s Services; sending postal mail, email or other communications; removing outdated and repetitive information from our lists; analyzing our data, developing, enhancing, marketing or providing any of MagicRobot’s Services; processing payments; or assisting MagicRobot with other marketing and support functions.
During the course of our business we may also share with third parties aggregated demographic and statistical information that is not personally identifiable.
MagicRobot may also disclose an individual’s personal information:
to a person who in the reasonable judgment of MagicRobot is seeking the information as an agent of the individual or company;
if, in the reasonable judgment of MagicRobot, it is necessary enforce compliance with our internal policies or the agreement for our Services; in a lawful attempt to collect a debt owed by you; or to protect our website, Services, customers, or others;
in situations where sharing or disclosing your information is required in order to offer you Services you have purchased or provide you with information that you have requested;
in connection with a legal action or other proceeding, including without limitation, in response to a court order or a subpoena;
in response to a law enforcement agency’s request;
to another entity as part of a merger, bankruptcy, a sale of assets or all or part of a business, or any other corporate change or reorganization; or
to a third party or parties, where the individual consents to such disclosure or disclosure is required or permitted by law.
You can opt-out of receiving marketing and promotional emails from MagicRobot at any time by selecting the opt-out link included in the email or by responding by email that you no longer wish to be contacted for promotional purposes (as applicable). Although we strive to update our email list as frequently as possible, you might receive another contact before we are able to remove you. If you have previously opted out of receiving emails from us and wish to reverse this decision, please contact us, we’ll be happy to get your name back on the list to receive electronic communications from us. Please note that even if you opt-out of receiving promotional emails, you will continue to receive communications as it pertains to your account/subscription. MagicRobot may use any of your contact information held on file (including email address, mailing address, or telephone numbers) to communicate with you about general administrative business such as support questions, Services alerts, expiration or renewal notices, or other administrative purposes.
MagicRobot is not intended for children under the age of 18. In particular, MagicRobot does not knowingly solicit or collect personal information on our website from children under the age of 13 without prior verifiable parental consent. If MagicRobot learns that, despite these measures, a child under the age of 13 has submitted personally identifiable information to MagicRobot through our website, we will take reasonable measures to delete such information from our records and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).
How We Store Your Information
MagicRobot is committed to protecting the security of any personal information you provide to us. We maintain commercially reasonable safeguards to maintain the security and privacy of personal information that you provide to us. In spite of these protections, MagicRobot cannot guarantee the security of any data submitted over or stored on the Internet. After your information reaches MagicRobot, however, it is stored on servers protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties. After you have submitted your information online to MagicRobot, we recommend that you end your browser session before leaving your computer.
This Privacy Notice applies solely to information collected by MagicRobot. This Privacy Notice does not apply to other websites that are accessible through our website, including but not limited to any third-party websites that process payments on behalf of MagicRobot. Please be aware that third-party websites that process payments for us and websites for any other third parties that are accessible through our website or our Services (including social media websites) may have their own privacy and data collection policies and practices. MagicRobot is not responsible for the privacy practices of such sites and will not be responsible for any actions or policies of such third parties. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that you visit.
Do Not Track
Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers nor is there a common agreement about how to implement these features or interpret user intent. Our Services are not currently set up to respond to those signals.
Correcting or Updating Your Information
If you would like to request changes to your personally identifiable information that you have previously provided to us, please contact us using the contact information below.
Privacy Notice Changes
MagicRobot may amend this Privacy Notice from time to time. Should this Privacy Notice be amended in any way, changes will be posted to this webpage. As we may make changes from time to time without notifying you, we suggest that you periodically consult this Privacy Notice. Your continued use of our website or our Services after the effective date of any modification to the Privacy Notice will be deemed to be your agreement to the changed terms.
Questions regarding this Privacy Notice should be directed to MagicRobot by email at firstname.lastname@example.org